Cancellation Policy

Terms & Conditions and Cancellation Policy: 

When booking through’s online booking engine, please note that your credit card will only be authorized for the total amount of your order. Your card will be charged only upon confirmation of your booking. The receipt you receive via email when booking is NOT your ticket/voucher for travel.

Travel vouchers and/or rail tickets will be sent upon confirmation of your booking. All standard “Day Trips From Paris” and “Paris Tours” products are not refundable if canceled within three days of tour date. Cancellation fees for cancellations more than three days before your tour are listed below and are separate from rail cancellations (see rail cancellation policy below). Custom tours, non-standard, or advertised tours have their own cancellation policy. Please contact us at 1-424-386-5222 or email us for more information.

Customers shall not be allowed to claim for any indemnity if cancellation is imposed by an act of God or for any reason relating to the traveler’s safety. Some modifications to original itineraries may be possible, but are left to the discretion of If an agent or supplier refuse or are otherwise unable to facilitate a request for an itinerary change the above cancellation policy is in effect. The customer shall not be allowed to claim for any indemnity or repayment if he/she shortens or interrupts his/her stay for any reason whatsoever (including strikes, medical repatriation, etc.). Any non-used service shall not be reimbursed. Civil or religious celebrations, strikes and demonstrations in visited countries are likely to cause modifications in the tours or visits for which the organizer should not be held liable. The agent and tour provider shall not be held liable for any loss damage or theft of personal belongings or luggage, and customers’ repatriation in case of serious illness, death or accident. Travelers should purchase travel insurance before traveling abroad.

Tour/Rail Cancellation Fees

Rail cancellation policy: If tickets are not used or you cancel your tour, rail tickets are refundable up to 18 days before your tour date. 50% refundable from 17 days to 10 days before your tour. Thereafter, no refund is allowed. Unused rail tickets must be sent back to immediately upon cancellation.Tour Cancellations 

Our tours are all small group or private tours. We add vehicles and staff based on demand, therefore cancellation fees are mandatory and are passed on from our partners in France.

Once booked and confirmed tours are subject to the following cancellation fees:

  • More than 21 Days no fee (except noted above)
  • From 7-21 days before your trip up to 25%
  • From 3-7 days before your trip up to 50% 
  • Less than 3 days before departure/tour and no shows: 100% non-refundable

All refunds are subject to a 3% fee to cover credit card processing costs.